Instructure incident
Some users are seeing Canvas Under Heavy Load error when accessing Canvas.
Minor Vendor's status page →
Resolved after 2 hours 44 minutes, affecting Canvas LMS and us-west-2, on April 13, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Canvas LMSus-west-2
Update timeline
- investigating Apr 13, 2026, 06:58 PM UTC
We are currently investigating this issue.
- identified Apr 13, 2026, 07:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 13, 2026, 07:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 13, 2026, 09:43 PM UTC
This incident has been resolved.
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