Instructure incident

Canvas User Page Errors

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Resolved on April 14, 2026.

resolved Apr 14, 2026, 05:04 PM UTC

Some users were experiencing page errors when accessing Canvas between 10:00 AM MDT and 10:30 MDT. Our engineers identified this and corrected the behavior. Pages now load as expected for users.

Started
Apr 14, 2026, 04:00 PM UTC
Resolved
Apr 14, 2026, 04:00 PM UTC
Duration
–
Detected by Pingoru
Apr 14, 2026, 04:00 PM UTC

Update timeline

  1. resolved Apr 14, 2026, 05:04 PM UTC

    Some users were experiencing page errors when accessing Canvas between 10:00 AM MDT and 10:30 MDT. Our engineers identified this and corrected the behavior. Pages now load as expected for users.

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