Instructure incident

Users utilizing Outcomes may run into errors or incorrect scores.

Resolved after 21 minutes, affecting Canvas LMS and ca-central-1 and 1 more, on May 5, 2026.

investigating May 05, 2026, 06:13 PM UTC

We are continuing to investigate this issue.

Started
May 05, 2026, 06:11 PM UTC
Resolved
May 05, 2026, 06:32 PM UTC
Duration
21m
Detected by Pingoru
May 05, 2026, 06:11 PM UTC

Affected components

Canvas LMSca-central-1eu-central-1eu-west-1us-east-1us-west-2ap-southeast-1ap-southeast-2

Update timeline

  1. investigating May 05, 2026, 06:11 PM UTC

    We are currently investigating this issue.

  2. investigating May 05, 2026, 06:12 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 05, 2026, 06:13 PM UTC

    We are continuing to investigate this issue.

  4. resolved May 05, 2026, 06:32 PM UTC

    This incident has been resolved.

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