Instructure incident

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users

Resolved after 1 hour 59 minutes, affecting Canvas LMS and us-west-2, on September 30, 2026.

monitoring Sep 30, 2026, 06:28 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 30, 2026, 05:04 PM UTC
Resolved
Sep 30, 2026, 07:03 PM UTC
Duration
1h 59m
Detected by Pingoru
Sep 30, 2026, 05:04 PM UTC

Affected components

Canvas LMSus-west-2

Update timeline

  1. investigating Sep 30, 2026, 05:04 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 30, 2026, 06:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2026, 07:03 PM UTC

    This incident has been resolved.

Your product runs on more than Instructure

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →