Instructure incident

Some users are experiencing errors when interacting with SCORM packages.

Resolved after 18 minutes, affecting Canvas LMS and eu-west-1, on September 18, 2026.

identified Sep 18, 2026, 01:30 PM UTC

The issue has been identified and a fix is being implemented.

Started
Sep 18, 2026, 01:17 PM UTC
Resolved
Sep 18, 2026, 01:35 PM UTC
Duration
18m
Detected by Pingoru
Sep 18, 2026, 01:17 PM UTC

Affected components

Canvas LMSeu-west-1

Update timeline

  1. investigating Sep 18, 2026, 01:17 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 18, 2026, 01:19 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 18, 2026, 01:30 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Sep 18, 2026, 01:35 PM UTC

    This incident has been resolved.

Your product runs on more than Instructure

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →