Instructure incident

Errors Following Item Creation In Canvas

Resolved after 14 minutes, affecting Canvas LMS and us-east-1, on September 11, 2026.

monitoring Sep 11, 2026, 03:33 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 11, 2026, 03:26 PM UTC
Resolved
Sep 11, 2026, 03:40 PM UTC
Duration
14m
Detected by Pingoru
Sep 11, 2026, 03:26 PM UTC

Affected components

Canvas LMSus-east-1

Update timeline

  1. investigating Sep 11, 2026, 03:26 PM UTC

    A small group of users may encounter 404 errors or page not found errors immediately after item creation in Canvas.

  2. monitoring Sep 11, 2026, 03:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 11, 2026, 03:40 PM UTC

    This incident has been resolved.

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