Instructure incident

Slow load times and Page error messages

Resolved on September 10, 2026.

resolved Sep 10, 2026, 02:51 PM UTC

Some users had been experiencing slow load time and page error messages when accessing Canvas. This behavior has been resolved and Canvas is functioning normally again.

Started
Sep 10, 2026, 02:00 PM UTC
Resolved
Sep 10, 2026, 02:00 PM UTC
Duration
–
Detected by Pingoru
Sep 10, 2026, 02:00 PM UTC

Update timeline

  1. resolved Sep 10, 2026, 02:51 PM UTC

    Some users had been experiencing slow load time and page error messages when accessing Canvas. This behavior has been resolved and Canvas is functioning normally again.

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