Instructure incident

Slow loading and page error messages when accessing New Quizzes

Resolved after 27 minutes, affecting Canvas LMS, on September 10, 2026.

monitoring Sep 10, 2026, 02:29 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 10, 2026, 02:13 PM UTC
Resolved
Sep 10, 2026, 02:41 PM UTC
Duration
27m
Detected by Pingoru
Sep 10, 2026, 02:13 PM UTC

Affected components

Canvas LMS

Update timeline

  1. investigating Sep 10, 2026, 02:13 PM UTC

    Some users are experiencing slow loading and page error messages when accessing New Quizzes in Canvas.

  2. identified Sep 10, 2026, 02:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 10, 2026, 02:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 10, 2026, 02:41 PM UTC

    This incident has been resolved.

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