Instructure incident

Some users are experiencing slow load times and page errors when accessing New Quizzes

Resolved after 55 minutes, affecting Canvas LMS and us-east-1, on September 3, 2026.

monitoring Sep 03, 2026, 03:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 03, 2026, 03:02 PM UTC
Resolved
Sep 03, 2026, 03:57 PM UTC
Duration
55m
Detected by Pingoru
Sep 03, 2026, 03:02 PM UTC

Affected components

Canvas LMSus-east-1

Update timeline

  1. investigating Sep 03, 2026, 03:02 PM UTC

    We are currently investigating this issue.

  2. identified Sep 03, 2026, 03:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 03, 2026, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 03, 2026, 03:57 PM UTC

    This incident has been resolved.

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