Resolved after 6 hours 38 minutes, affecting Login and signup, on July 9, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Login and signup
Update timeline
- investigating Jul 09, 2026, 05:55 PM UTC
Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.
- investigating Jul 09, 2026, 05:58 PM UTC
We are continuing to investigate this issue.
- investigating Jul 09, 2026, 11:23 PM UTC
We are continuing to investigate this issue and hope to have a fix in place soon.
- identified Jul 10, 2026, 12:13 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 10, 2026, 12:34 AM UTC
This incident has been resolved.
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