Resolved after 23 hours 19 minutes, affecting SMS and MMS, on January 29, 2026.
We continued to see intermittent impact in outbound messages overnight. We will continue monitoring the situation and provide further updates until fully resolved.
Affected components
Update timeline
- investigating Jan 29, 2026, 03:45 PM UTC
One of our providers is reporting delays in both SMS and MMS delivery. We are seeing intermittent impact in both inbound and outbound messages. We will continue monitoring and providing updates.
- identified Jan 29, 2026, 05:28 PM UTC
We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved.
- identified Jan 29, 2026, 07:34 PM UTC
We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved.
- identified Jan 29, 2026, 08:49 PM UTC
We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved.
- monitoring Jan 29, 2026, 10:55 PM UTC
There has been significant improvement in inbound and outbound text messaging. We will continue monitoring the situation and will provide another update tomorrow morning at 9a ET.
- monitoring Jan 30, 2026, 02:25 PM UTC
We continued to see intermittent impact in outbound messages overnight. We will continue monitoring the situation and provide further updates until fully resolved.
- resolved Jan 30, 2026, 03:04 PM UTC
The remaining areas of messaging impact have been resolved.
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