CallRail incident
"Call back" option not displaying in the Analytics section
Minor Vendor's status page →
Resolved after 1 hour 55 minutes, affecting CallRail Web Application, on November 12, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
CallRail Web Application
Update timeline
- investigating Nov 12, 2024, 03:34 PM UTC
We are currently investigating an issue that is causing the "call back" button to not display in various pages of the Analytics section, including the Activity logs and the Lead timeline page. Call routing and reporting are not impacted.
- identified Nov 12, 2024, 03:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 12, 2024, 04:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 12, 2024, 05:29 PM UTC
This incident has been resolved.
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