Resolved after 1 hour 8 minutes, affecting Google Ads Call Details Forwarding, on April 12, 2025.
Google Ads Call Details Forwarding calls should now be returning to normal. Though we will continue to monitor this to ensure the issue has been fully resolved.
Affected components
Update timeline
- investigating Apr 12, 2025, 03:44 PM UTC
We are investigating reports of some dropped calls for Google Ads Call Details Forwarding to CallRail trackers. Other calls are routing correctly and reporting and access to CallRail are unaffected.
- identified Apr 12, 2025, 04:05 PM UTC
We have identified the root cause of this issue and are working to resolve it.
- monitoring Apr 12, 2025, 04:41 PM UTC
Google Ads Call Details Forwarding calls should now be returning to normal. Though we will continue to monitor this to ensure the issue has been fully resolved.
- resolved Apr 12, 2025, 04:53 PM UTC
This issue has been resolved.
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