Resolved after 4 hours 32 minutes, affecting Reports, on May 1, 2025.
Our engineering team identified the cause of the slow report exports and have added additional capacity to mitigate the export issues. We are monitoring the system and will continue to make updates as they become available.
Affected components
Update timeline
- investigating May 01, 2025, 02:06 PM UTC
We are investigating delays with report exports completing. The reports are loading and are viewable in the application.
- monitoring May 01, 2025, 03:59 PM UTC
Our engineering team identified the cause of the slow report exports and have added additional capacity to mitigate the export issues. We are monitoring the system and will continue to make updates as they become available.
- resolved May 01, 2025, 06:39 PM UTC
This incident has been resolved.
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