CallRail incident

Investigating reports of API users recieving 500 Internal Server errors

Resolved after 12 minutes, on May 12, 2025.

investigating May 12, 2025, 04:53 PM UTC

We are investigating reports of API users recieving 500 Internal Server errors. No other functionality should be impacted. Calls are continuing to route.

Started: May 12, 2025, 04:53 PM UTC
Resolved: May 12, 2025, 05:06 PM UTC
Duration: 12m
Detected by Pingoru: May 12, 2025, 04:53 PM UTC

Update timeline

investigating May 12, 2025, 04:53 PM UTC

We are investigating reports of API users recieving 500 Internal Server errors. No other functionality should be impacted. Calls are continuing to route.
resolved May 12, 2025, 05:06 PM UTC

This incident has been resolved. All functionality has been restored.

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