Resolved after 1 hour 37 minutes, affecting Other Integrations, on May 28, 2025.
Our monitoring indicates that the previously reported errors are now clearing. We are continuing to observe the situation closely to confirm full resolution.
Affected components
Update timeline
- identified May 28, 2025, 01:45 PM UTC
Our monitoring indicates disruption to the APIs used by our Facebook Integration. Customers using CallRail's Facebook Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Facebook Integration on CallRail's platform. We are closely monitoring the fix and will report when service is restored for all customers.
- monitoring May 28, 2025, 03:05 PM UTC
Our monitoring indicates that the previously reported errors are now clearing. We are continuing to observe the situation closely to confirm full resolution.
- resolved May 28, 2025, 03:23 PM UTC
This incident has been resolved.
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