CallRail incident

Outbound calling for Lead Center customers

Resolved on October 23, 2025.

monitoring Oct 23, 2025, 02:39 PM UTC

Oct 23, 10:39 EDT Resolved - This incident has been resolved. Oct 23, 10:01 EDT Monitoring - A fix has been deployed, and we will continue to monitor. Oct 23, 09:49 EDT Identified - The issue has been identified and a fix is being implemented. Oct 23, 09:40 EDT Investigating - We are currently investigating the degraded performance for lead center outbound calling.

Started
Oct 23, 2025, 02:39 PM UTC
Resolved
Oct 23, 2025, 02:39 PM UTC
Duration
–
Detected by Pingoru
Oct 23, 2025, 02:39 PM UTC

Update timeline

  1. monitoring Oct 23, 2025, 02:39 PM UTC

    Oct 23, 10:39 EDT Resolved - This incident has been resolved. Oct 23, 10:01 EDT Monitoring - A fix has been deployed, and we will continue to monitor. Oct 23, 09:49 EDT Identified - The issue has been identified and a fix is being implemented. Oct 23, 09:40 EDT Investigating - We are currently investigating the degraded performance for lead center outbound calling.

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