Resolved after 1 hour 43 minutes, affecting Incoming Calls and Outgoing Calls, on February 17, 2026.
A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure calling service are back to normal.
Affected components
Update timeline
- investigating Feb 17, 2026, 06:23 AM UTC
Our monitoring system has detected a potential downstream issue affecting the India calling service for Bangalore datacentre.
- identified Feb 17, 2026, 06:25 AM UTC
We have identified the issue related to the data center network routing. Our team is currently working on resolving it
- monitoring Feb 17, 2026, 07:34 AM UTC
A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure calling service are back to normal.
- resolved Feb 17, 2026, 08:07 AM UTC
This incident has been resolved.
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