CallHippo incident
India Calling Service Issue on Some Routes in the India Region
Resolved after 7 hours 4 minutes, affecting Incoming Calls and Outgoing Calls, on September 11, 2026.
We are currently experiencing issues with one of our carriers, affecting calls on certain routes in India. Our team is actively working with the carrier to identify and resolve the issue as soon as possible.
Affected components
Update timeline
- investigating Sep 11, 2026, 05:12 PM UTC
We're aware of a disruption affecting calling services on few route in India region. Our engineering team is actively investigating. Calls through other regions are unaffected.
- identified Sep 11, 2026, 05:16 PM UTC
We have identified the issue and are currently working on a fix. We will provide an update once it has been resolved.
- identified Sep 11, 2026, 06:11 PM UTC
We are currently experiencing issues with one of our carriers, affecting calls on certain routes in India. Our team is actively working with the carrier to identify and resolve the issue as soon as possible.
- resolved Sep 12, 2026, 12:16 AM UTC
This incident has been resolved.
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