CallHippo incident

India Calling service issue - Bangalore datacenter

Resolved after 1 hour, affecting Incoming Calls and Outgoing Calls, on October 6, 2026.

resolved Oct 06, 2026, 07:56 AM UTC

All calling services via our Bangalore datacenter have been fully restored. We apologize for the disruption and appreciate your patience.

Started
Oct 06, 2026, 06:55 AM UTC
Resolved
Oct 06, 2026, 07:56 AM UTC
Duration
1h
Detected by Pingoru
Oct 06, 2026, 06:55 AM UTC

Affected components

Incoming CallsOutgoing Calls

Update timeline

  1. investigating Oct 06, 2026, 06:55 AM UTC

    We're aware of a disruption affecting calling services routed through our Bangalore datacenter. Our engineering team is actively investigating. Calls through other regions are unaffected.

  2. identified Oct 06, 2026, 07:03 AM UTC

    We have identified the issue and are currently working on a fix. We will provide an update once it has been resolved.

  3. investigating Oct 06, 2026, 07:47 AM UTC

    We're aware of a disruption affecting calling services routed through our Bangalore datacenter. Our engineering team is actively investigating. Calls through other regions are unaffected.

  4. resolved Oct 06, 2026, 07:56 AM UTC

    All calling services via our Bangalore datacenter have been fully restored. We apologize for the disruption and appreciate your patience.

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