[Bunny DNS] Intermittent DNS Resolution Issues (Coco/Kiki)

Update timeline

1. investigating Nov 23, 2025, 10:23 PM UTC

   We are currently investigating an issue where some DNS queries are failing. Please note that the CDN is not impacted, and content delivery remains unaffected.

2. identified Nov 23, 2025, 11:22 PM UTC

   We have identified the issue. Coco has mostly recovered, but Kiki is still experiencing some minor issues. Our team is continuing to work toward full recovery and will provide further updates as they become available.

3. identified Nov 24, 2025, 01:11 AM UTC

   Coco is now stable and functioning as expected. However, Kiki is experiencing degraded performance, which may result in higher latency, which will resolve by itself. Our team is actively investigating and working on a solution to mitigate these issues. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.

4. monitoring Nov 24, 2025, 08:33 AM UTC

   A fix has been implemented and we are monitoring the results.

5. monitoring Nov 24, 2025, 08:34 AM UTC

   We are continuing to monitor for any further issues.

6. resolved Nov 27, 2025, 10:01 AM UTC

   This issue has now been fully resolved.