Resolved after 17 hours 49 minutes, on December 1, 2025.
We have identified an issue where a number of users may not have been billed correctly since 11:30AM CET Friday, and our Engineering team have identified the issue. Affected users will have billing delay processed over the next 24 hours or so, but any accounts moved into a negative balance state as a result of the correction will not have their account disabled for a period of time thereafter to avoid disruption to services.
Update timeline
- identified Dec 01, 2025, 02:56 PM UTC
We have identified an issue where a number of users may not have been billed correctly since 11:30AM CET Friday, and our Engineering team have identified the issue. Affected users will have billing delay processed over the next 24 hours or so, but any accounts moved into a negative balance state as a result of the correction will not have their account disabled for a period of time thereafter to avoid disruption to services.
- resolved Dec 02, 2025, 08:45 AM UTC
This incident has been resolved.
Your product runs on more than Bunny
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services