Bunny incident

Increased encoding processing time

Resolved after 3 days 12 hours, affecting Stream - Transcoding Service, on September 17, 2026.

monitoring Sep 19, 2026, 12:00 PM UTC

We have noted improvement in transcoding process delays, and are monitoring the situation.

Started
Sep 17, 2026, 08:31 PM UTC
Resolved
Sep 21, 2026, 09:17 AM UTC
Duration
3d 12h
Detected by Pingoru
Sep 17, 2026, 08:31 PM UTC

Affected components

Stream - Transcoding Service

Update timeline

  1. identified Sep 17, 2026, 08:31 PM UTC

    We have been made aware of increased processing time in video encoding queues. We're working on alleviating the underlying issue.

  2. monitoring Sep 19, 2026, 12:00 PM UTC

    We have noted improvement in transcoding process delays, and are monitoring the situation.

  3. resolved Sep 21, 2026, 09:17 AM UTC

    Video encoding delays have now been fully resolved.

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