Buildium incident

Phone Support down.

Resolved after 1 hour 50 minutes, affecting Phone support, on March 31, 2025.

monitoring Mar 31, 2025, 05:18 PM UTC

Our phone support provider has resolved the issue Phone support is now available and we will continue to monitor the situation

Started
Mar 31, 2025, 04:41 PM UTC
Resolved
Mar 31, 2025, 06:32 PM UTC
Duration
1h 50m
Detected by Pingoru
Mar 31, 2025, 04:41 PM UTC

Affected components

Phone support

Update timeline

  1. identified Mar 31, 2025, 04:41 PM UTC

    We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible

  2. monitoring Mar 31, 2025, 05:18 PM UTC

    Our phone support provider has resolved the issue Phone support is now available and we will continue to monitor the situation

  3. resolved Mar 31, 2025, 06:32 PM UTC

    This incident has been resolved.

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