Buildium incident

Buildium resident portal outage

Resolved after 2 hours, affecting Resident Center and Applicant Center, on July 29, 2026.

monitoring Jul 29, 2026, 02:50 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 29, 2026, 12:58 AM UTC
Resolved
Jul 29, 2026, 02:58 AM UTC
Duration
2h
Detected by Pingoru
Jul 29, 2026, 12:58 AM UTC

Affected components

Resident CenterApplicant Center

Update timeline

  1. investigating Jul 29, 2026, 12:58 AM UTC

    The Buildium Resident and Applicant Portal is currently unavailable for some users. Residents may be unable to access the portal or complete screening-related actions. Our team is actively investigating and will provide updates as more information becomes available.

  2. investigating Jul 29, 2026, 01:43 AM UTC

    We are currently investigating an issue affecting the Buildium Resident Center and Applicant Center. Users may receive a 504 Gateway Timeout and be unable to access these sites. The Manager application remains available. Our engineering team is actively investigating, and we will provide updates as more information becomes available.

  3. monitoring Jul 29, 2026, 02:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 29, 2026, 02:58 AM UTC

    This incident has been resolved.

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