Buildium incident

Buildium Slowness

Resolved after 22 hours 32 minutes, affecting Buildium Platform and Open API, on April 10, 2025.

monitoring Apr 11, 2025, 01:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 10, 2025, 04:33 PM UTC
Resolved
Apr 11, 2025, 03:05 PM UTC
Duration
22h 32m
Detected by Pingoru
Apr 10, 2025, 04:33 PM UTC

Affected components

Buildium PlatformOpen API

Update timeline

  1. investigating Apr 10, 2025, 04:33 PM UTC

    You may be experiencing slowness in Buildium. We are working to resolve this as soon as possible.

  2. investigating Apr 10, 2025, 04:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 10, 2025, 09:10 PM UTC

    We’re aware of ongoing slowness in Buildium. An update to improve performance has been made. We're continuing to work on a full resolution.

  4. monitoring Apr 11, 2025, 01:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 11, 2025, 03:05 PM UTC

    This incident has been resolved.

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