Resolved after 2 hours 41 minutes, affecting Buildium.com, on August 28, 2025.
We are observing recovery in SMS delivery delays and failures from our provider Twilio for multiple networks in the US. We are continuing to monitor the issue for updates.
Affected components
Update timeline
- identified Aug 28, 2025, 07:21 PM UTC
Some users may experience trouble accessing Buildium due to SMS delivery delays affecting 2FA codes across multiple U.S. networks. We are actively working with our partner, Twilio, to resolve the issue.
- monitoring Aug 28, 2025, 08:48 PM UTC
We are observing recovery in SMS delivery delays and failures from our provider Twilio for multiple networks in the US. We are continuing to monitor the issue for updates.
- resolved Aug 28, 2025, 10:03 PM UTC
This incident has been resolved.
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