BuildingLink incident

Event Log - Re-printing labels with Dymo printer

Resolved after 34 days 16 hours, affecting Management Portal, on September 24, 2025.

investigating Sep 24, 2025, 09:19 PM UTC

We have received reports that some users are unable to re-print Event labels using their Dymo Label Printer. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D’INVESTIGATION :: Nous avons reçu des signalements indiquant que certains utilisateurs ne parviennent pas à réimprimer des étiquettes d’événement avec leur imprimante Dymo Label. Notre équipe est en train d’investiguer et résoudra ce problème dès que possible. INVESTIGATING: Hemos recibido informes de que algunos usuarios no pueden reimprimir etiquetas de eventos con su impresora Dymo Label. Nuestro equipo está investigando y resolverá este problema lo antes posible.

Started: Sep 24, 2025, 09:19 PM UTC
Resolved: Oct 29, 2025, 02:01 PM UTC
Duration: 34d 16h
Detected by Pingoru: Sep 24, 2025, 09:19 PM UTC

Affected components

Management Portal

Update timeline

investigating Sep 24, 2025, 09:19 PM UTC

We have received reports that some users are unable to re-print Event labels using their Dymo Label Printer. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D’INVESTIGATION :: Nous avons reçu des signalements indiquant que certains utilisateurs ne parviennent pas à réimprimer des étiquettes d’événement avec leur imprimante Dymo Label. Notre équipe est en train d’investiguer et résoudra ce problème dès que possible. INVESTIGATING: Hemos recibido informes de que algunos usuarios no pueden reimprimir etiquetas de eventos con su impresora Dymo Label. Nuestro equipo está investigando y resolverá este problema lo antes posible.
resolved Oct 29, 2025, 02:01 PM UTC

This incident has been resolved.

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