BuildingLink incident
Degraded Performance - Unable to Assign Vendors to a Maintenance Request
Resolved after 7 days 13 hours, affecting Management Portal, on October 22, 2025.
We have received reports of site performance issues resulting in some users being unable to assign vendors to Maintenance Requests. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D’INVESTIGATION : Nous avons reçu des signalements de problèmes de performance du site empêchant certains utilisateurs d’ajouter des prestataires aux demandes de maintenance. Notre équipe enquête activement sur ce problème et le résoudra dès que possible. INVESTIGANDO: Hemos recibido informes de problemas de rendimiento del sitio que impiden a algunos usuarios adjuntar proveedores a las solicitudes de mantenimiento. Nuestro equipo está investigando activamente este problema y lo resolverá lo antes posible.
Affected components
Update timeline
- investigating Oct 22, 2025, 11:54 PM UTC
We have received reports of site performance issues resulting in some users being unable to assign vendors to Maintenance Requests. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D’INVESTIGATION : Nous avons reçu des signalements de problèmes de performance du site empêchant certains utilisateurs d’ajouter des prestataires aux demandes de maintenance. Notre équipe enquête activement sur ce problème et le résoudra dès que possible. INVESTIGANDO: Hemos recibido informes de problemas de rendimiento del sitio que impiden a algunos usuarios adjuntar proveedores a las solicitudes de mantenimiento. Nuestro equipo está investigando activamente este problema y lo resolverá lo antes posible.
- resolved Oct 30, 2025, 01:16 PM UTC
This incident has been resolved.
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