Resolved after 1 hour 19 minutes, affecting Email and Management Portal and 1 more, on May 6, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating May 06, 2026, 02:48 PM UTC
IDENTIFIED We are currently investigating reports of maintenance request notifications failing to deliver to property staff and residents. Our team is actively working to identify the root cause and will resolve this issue as soon as possible. IDENTIFIÉ Nous enquêtons actuellement sur des signalements indiquant que les notifications de demandes de maintenance ne sont pas envoyées au personnel des propriétés ni aux résidents. Notre équipe travaille activement à identifier la cause principale et à résoudre ce problème dans les plus brefs délais. IDENTIFICADO Actualmente estamos investigando reportes de notificaciones de solicitudes de mantenimiento que no se están entregando al personal de la propiedad ni a los residentes. Nuestro equipo está trabajando activamente para identificar la causa raíz y resolver este problema lo antes posible.
- monitoring May 06, 2026, 03:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 04:08 PM UTC
This incident has been resolved.
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