Builder Prime incident

Production Calendar Navigation

Resolved after 1 hour 8 minutes, affecting Web and Mobile Apps, on August 17, 2026.

identified Aug 17, 2026, 03:00 PM UTC

When navigating between different time periods on the production calendar, only projects in the recently loaded time period are being displayed while navigating back to a previous period is causing the projects from the previously loaded time period not to be displayed. Refreshing the page will always show all the projects in the loaded time frame. We've identified the cause of the issue and are working on a fix.

Started
Aug 17, 2026, 03:00 PM UTC
Resolved
Aug 17, 2026, 04:08 PM UTC
Duration
1h 8m
Detected by Pingoru
Aug 17, 2026, 03:00 PM UTC

Affected components

Web and Mobile Apps

Update timeline

  1. identified Aug 17, 2026, 03:00 PM UTC

    When navigating between different time periods on the production calendar, only projects in the recently loaded time period are being displayed while navigating back to a previous period is causing the projects from the previously loaded time period not to be displayed. Refreshing the page will always show all the projects in the loaded time frame. We've identified the cause of the issue and are working on a fix.

  2. resolved Aug 17, 2026, 04:08 PM UTC

    This is now resolved. Refresh the screen to load the latest update.

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