Resolved after 5 hours 51 minutes, affecting Payments Integration, on November 18, 2025.
Downstream processes have been restored, and any transaction that may have declined will need to be reattempted.
Affected components
Update timeline
- investigating Nov 18, 2025, 02:18 PM UTC
Transactions are currently being impacted by a downstream outage in our payments provider's tokenization process. You will likely see payments declined and error messages regarding payments until the Cloudflare outage is resolved. We are closely monitoring the situation and will promptly notify you once transaction operations are back to normal.
- monitoring Nov 18, 2025, 07:03 PM UTC
Downstream processes have been restored, and any transaction that may have declined will need to be reattempted.
- resolved Nov 18, 2025, 08:09 PM UTC
This incident has been resolved.
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