Resolved after 1 hour 3 minutes, affecting Web and Mobile Apps, on March 25, 2025.
We haven't received an official update yet, but authentication seems to be working again.
Affected components
Update timeline
- investigating Mar 25, 2025, 06:15 PM UTC
We're seeing issues with authentication and logging in
- investigating Mar 25, 2025, 06:28 PM UTC
We are currently tracking the issues in region US-4 here: https://status.auth0.com/ Users who are already logged in are not affected, but new attempts to login are mostly failing. We are looking for workarounds.
- identified Mar 25, 2025, 06:40 PM UTC
Our authentication service provider has identified the issue and is working to mitigate right now: https://status.auth0.com/incidents/6cv20z0sj11k
- monitoring Mar 25, 2025, 06:52 PM UTC
We haven't received an official update yet, but authentication seems to be working again.
- resolved Mar 25, 2025, 07:18 PM UTC
This issue has been resolved
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