Resolved after 1 hour 47 minutes, affecting Web and Mobile Apps, on March 27, 2025.
The issue has been identified and our partners are working on a fix right now.
Affected components
Web and Mobile Apps
Update timeline
- investigating Mar 27, 2025, 02:43 PM UTC
We are seeing elevated errors when processing ACH payments in Builder Prime. We have escalated with our payments partners and are closely monitoring the situation.
- identified Mar 27, 2025, 03:27 PM UTC
The issue has been identified and our partners are working on a fix right now.
- resolved Mar 27, 2025, 04:31 PM UTC
This incident has been resolved.
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