Builder Prime incident

Disruption with the ProVia: entryLINK Integration

Resolved after 44 minutes, affecting ProVia: entryLINK, on June 4, 2025.

monitoring Jun 04, 2025, 07:09 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 04, 2025, 06:35 PM UTC
Resolved
Jun 04, 2025, 07:19 PM UTC
Duration
44m
Detected by Pingoru
Jun 04, 2025, 06:35 PM UTC

Affected components

ProVia: entryLINK

Update timeline

  1. investigating Jun 04, 2025, 06:35 PM UTC

    We are experiencing disruption with our integration with ProVia. We are in active contact with their support to resolve the issue.

  2. monitoring Jun 04, 2025, 07:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2025, 07:19 PM UTC

    This incident has been resolved.

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