Builder Prime incident
Upstream provider for images experiencing a disruption
Major Vendor's status page →
Resolved after 1 hour 51 minutes, affecting Web and Mobile Apps, on June 12, 2025.
Our upstream provider for image caching is experiencing a disruption. Until they resolve the issue, newly created PDFs using images, such as logos, may be impacted.
Affected components
Web and Mobile Apps
Update timeline
- identified Jun 12, 2025, 06:36 PM UTC
Our upstream provider for image caching is experiencing a disruption. Until they resolve the issue, newly created PDFs using images, such as logos, may be impacted.
- resolved Jun 12, 2025, 08:27 PM UTC
This incident has been resolved.
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Amazon Web Services