Builder Prime incident

App is currently experiencing widespread slowness

Resolved after 30 minutes, affecting Web and Mobile Apps and API, on September 15, 2025.

monitoring Sep 15, 2025, 04:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 15, 2025, 04:45 PM UTC
Resolved
Sep 15, 2025, 05:16 PM UTC
Duration
30m
Detected by Pingoru
Sep 15, 2025, 04:45 PM UTC

Affected components

Web and Mobile AppsAPI

Update timeline

  1. investigating Sep 15, 2025, 04:45 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 15, 2025, 04:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2025, 05:16 PM UTC

    This incident has been resolved.

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