Buckaroo incident

External service disruption: iDEAL

Resolved after 15 minutes, affecting iDEAL, on December 5, 2025.

resolved Dec 05, 2025, 09:28 AM UTC

We have observed a recovery of the success rate of iDEAL transactions, and iDEAL has reported that the incident has been resolved. Transactions between 09:45 and 10:15 were potentially affected by this outage.

Other major vendors with incidents that started within 30 minutes of this one

Started
Dec 05, 2025, 09:12 AM UTC
Resolved
Dec 05, 2025, 09:28 AM UTC
Duration
15m
Detected by Pingoru
Dec 05, 2025, 09:12 AM UTC

Affected components

iDEAL

Update timeline

  1. investigating Dec 05, 2025, 09:12 AM UTC

    We have identified an external full disruption affecting iDEAL payments. As a result, customers may experience difficulties when attempting to complete payments via iDEAL.

  2. investigating Dec 05, 2025, 09:13 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 05, 2025, 09:28 AM UTC

    We have observed a recovery of the success rate of iDEAL transactions, and iDEAL has reported that the incident has been resolved. Transactions between 09:45 and 10:15 were potentially affected by this outage.

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