Resolved after 56 minutes, affecting Access / Authentication (EU2-GCP) and Access / Authentication (US3-GCP) and 1 more, on May 8, 2026.
A fix has been implemented, and we are monitoring the results.
Affected components
Access / Authentication (EU2-GCP)Access / Authentication (US3-GCP)Access / Authentication (US2-GCP)Access / Authentication (US4-GCP)Access / Authentication (EU3-GCP)
Update timeline
- investigating May 08, 2026, 12:17 PM UTC
We are currently experiencing issues with OTP Code not being send to users during login. Our team is aware of the problem and is actively working on a fix. We will keep you updated as soon as we have more information. Thank you for your patience.
- investigating May 08, 2026, 12:48 PM UTC
We are continuing to investigate the issue. Thank you for your patience.
- monitoring May 08, 2026, 01:03 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved May 08, 2026, 01:13 PM UTC
The issue has been resolved.
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