Resolved after 1 hour 7 minutes, affecting Planning / Optimization (EU2-GCP) and Planning / Optimization (US3-GCP) and 1 more, on December 2, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Planning / Optimization (EU2-GCP)Planning / Optimization (US3-GCP)Planning / Optimization (US2-GCP)Planning / Optimization (EU3-GCP)
Update timeline
- investigating Dec 02, 2024, 01:02 AM UTC
We noticed a degradation in our Route Optimization service and already working on the fix. We will update you shortly.
- investigating Dec 02, 2024, 01:02 AM UTC
We are continuing to investigate this issue.
- identified Dec 02, 2024, 01:13 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 02, 2024, 01:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 02, 2024, 02:09 AM UTC
This incident has been resolved.
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