BrightManager incident

Email Issues

Resolved after 6 hours 18 minutes, affecting Email & SMS, on September 1, 2025.

identified Sep 01, 2025, 09:33 AM UTC

We are aware of issues affecting the processing of incoming emails in BrightManager. The root cause has been identified, and our teams are actively working on a fix.

Started
Sep 01, 2025, 09:33 AM UTC
Resolved
Sep 01, 2025, 03:51 PM UTC
Duration
6h 18m
Detected by Pingoru
Sep 01, 2025, 09:33 AM UTC

Affected components

Email & SMS

Update timeline

  1. identified Sep 01, 2025, 09:33 AM UTC

    We are aware of issues affecting the processing of incoming emails in BrightManager. The root cause has been identified, and our teams are actively working on a fix.

  2. resolved Sep 01, 2025, 03:51 PM UTC

    This incident has been resolved.

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