BrightManager Outage History

BrightManager is up right now

Pingoru has recorded 40 incidents for BrightManager: 5 in the last 12 months and 0 in the last 90 days.

Source: status.manager.brightsg.com

40incidents recorded
5last 12 months
0last 90 days
3 hourstypical duration

Incidents, newest first

Notice July 27, 2026 Slowness 1h 30m Website

Started Jul 27, 2026, 08:15 AM UTC· resolved Jul 27, 2026, 09:46 AM UTC

  1. investigating Jul 27, 2026, 08:15 AM UTC

    We are aware of reports of slowness and are investigating.

  2. identified Jul 27, 2026, 08:42 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 27, 2026, 09:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 25, 2026 White Label Portals Unavailable 8h 35m Website

Started Jul 25, 2026, 01:37 AM UTC· resolved Jul 25, 2026, 10:13 AM UTC

  1. identified Jul 25, 2026, 01:37 AM UTC

    Our white label portals are currently unavailable. Our engineers are working to restore service and expect it to be resolved before 12pm.

  2. identified Jul 25, 2026, 10:12 AM UTC

    Service has been resumed

  3. resolved Jul 25, 2026, 10:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 27, 2026 Login issues 19m Website

Started Feb 27, 2026, 09:38 AM UTC· resolved Feb 27, 2026, 09:57 AM UTC

  1. investigating Feb 27, 2026, 09:38 AM UTC

    We’re aware of ongoing login issues affecting Bright products and are actively investigating.

  2. resolved Feb 27, 2026, 09:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 23, 2025 Degraded performance 3h 31m Website

Started Sep 23, 2025, 10:19 AM UTC· resolved Sep 23, 2025, 01:51 PM UTC

  1. identified Sep 23, 2025, 10:19 AM UTC

    Some users may be experiencing degraded performance. We’re sorry for the inconvenience and our engineers are working to fix this as quickly as possible.

  2. resolved Sep 23, 2025, 01:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 1, 2025 Email Issues 6h 18m Email & SMS

Started Sep 01, 2025, 09:33 AM UTC· resolved Sep 01, 2025, 03:51 PM UTC

  1. identified Sep 01, 2025, 09:33 AM UTC

    We are aware of issues affecting the processing of incoming emails in BrightManager. The root cause has been identified, and our teams are actively working on a fix.

  2. resolved Sep 01, 2025, 03:51 PM UTC

    This incident has been resolved.

Read the full incident report →