Bright incident

BrightPay slow down and errors

Resolved after 46 minutes, affecting section-138673 (BrightPay) and section-138673 (BrightPay), on August 25, 2026.

resolved Aug 25, 2026, 10:00 AM UTC

The issue was resolved. Our engineers have prepared a further fix to ensure the problem does not reoccur.

Started
Aug 25, 2026, 09:14 AM UTC
Resolved
Aug 25, 2026, 10:00 AM UTC
Duration
46m
Detected by Pingoru
Aug 25, 2026, 09:14 AM UTC

Affected components

section-138673 (BrightPay)section-138673 (BrightPay)

Update timeline

  1. investigating Aug 25, 2026, 09:14 AM UTC

    BriughtPay is currently experiencing slow performance and an increase in errors. The team are investigating.

  2. resolved Aug 25, 2026, 10:00 AM UTC

    The issue was resolved. Our engineers have prepared a further fix to ensure the problem does not reoccur.

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