Resolved after 1 hour 36 minutes, affecting Dashboard and Mobile and 1 more, on November 18, 2025.
We experienced an outage affecting chat support, receipt processing and address verification due to an outage by one of our partners, Cloudflare. This has now been resolved.
Affected components
DashboardMobileHome Page
Update timeline
- monitoring Nov 18, 2025, 04:17 PM UTC
Chat support may not be accessible for some users, but phone support is available. This was caused by an ongoing Cloudflare outage, and our team is monitoring as service is being restored.
- resolved Nov 18, 2025, 05:53 PM UTC
We experienced an outage affecting chat support, receipt processing and address verification due to an outage by one of our partners, Cloudflare. This has now been resolved.
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