Brex Outage History
Brex is up right nowPingoru has recorded 52 incidents for Brex: 43 in the last 12 months and 10 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 12 of 720 (2%) |
| May 2026 | 3 | 4 of 744 (1%) |
| June 2026 | 6 | 13 of 720 (2%) |
| July 2026 | 7 | 11 of 744 (1%) |
| August 2026 | 3 | 8 of 744 (1%) |
| September 2026 | 4 | 12 of 720 (2%) |
| October 2026 | 2 | 38 of 509 (7%) |
Incidents, newest first
Critical October 2, 2026 Notifications Partial Outage 36m
Started Oct 02, 2026, 06:18 PM UTC· resolved Oct 02, 2026, 06:54 PM UTC
- resolved Oct 02, 2026, 10:36 PM UTC
A transient issue caused some notifications to not be sent between 18:18–18:54 UTC. This includes MFA and 3DS challenges. The issue has been resolved and we are now sending notifications correctly.
Critical September 30, 2026 Admin home page load error spike 33m Home Page
Started Sep 30, 2026, 04:38 PM UTC· resolved Sep 30, 2026, 05:12 PM UTC
- investigating Sep 30, 2026, 04:38 PM UTC
We are currently investigating this issue.
- monitoring Sep 30, 2026, 04:55 PM UTC
We have identified the issue and have a fix in place. We are monitoring the page for further issues.
- resolved Sep 30, 2026, 05:12 PM UTC
We have resolved the issue.
Major September 21, 2026 Unexpected invalidation of some Developer API Tokens – Partner API, Authentication
Started Sep 21, 2026, 05:54 PM UTC· resolved Sep 21, 2026, 05:54 PM UTC
- resolved Sep 21, 2026, 05:54 PM UTC
We are aware of reports of developer API tokens getting unexpectedly invalidated. We are currently investigating this issue. Customers who are affected will need to generate new tokens in developer settings as the affected tokens cannot be re-used.
Major September 15, 2026 Transaction statuses on your Accounting pages may be out of date, causing some transactions to appear in the wrong tab. 3h 7m Spend Management
Started Sep 15, 2026, 08:12 PM UTC· resolved Sep 15, 2026, 11:20 PM UTC
- identified Sep 15, 2026, 08:12 PM UTC
Your changes are still being saved, and we're working on a fix.
- resolved Sep 15, 2026, 11:20 PM UTC
We have resolved the issue.
Major September 1, 2026 Trust Portal (trust-portal.brex.com) is down 8h 7m
Started Sep 01, 2026, 05:48 PM UTC· resolved Sep 02, 2026, 01:56 AM UTC
- investigating Sep 01, 2026, 05:48 PM UTC
The Brex trust portal is currently unavailable, we are investigating the issue.
- monitoring Sep 01, 2026, 07:20 PM UTC
The site has been restored.
- resolved Sep 02, 2026, 01:56 AM UTC
The Brex Trust Portal has been up and running again since 12:00pm PT.
Critical August 15, 2026 Mastercard Network Outage 1h 4m Money movement: card authorization
Started Aug 15, 2026, 04:49 AM UTC· resolved Aug 15, 2026, 05:53 AM UTC
- identified Aug 15, 2026, 04:49 AM UTC
We have identified that transactions may be declined incorrectly due to a Mastercard Network outage.
- resolved Aug 15, 2026, 05:53 AM UTC
Mastercard Network Outage has been resolved, and transactions should now be correctly processed.
Critical August 11, 2026 Intermittent errors on the Brex dashboard 1h 56m
Started Aug 11, 2026, 05:16 PM UTC· resolved Aug 11, 2026, 07:12 PM UTC
- investigating Aug 11, 2026, 05:16 PM UTC
Customers may experience intermittent issues accessing the Brex dashboard. Our team is investigating and working to restore normal service.
- identified Aug 11, 2026, 05:51 PM UTC
Our team has identified the issue and are working to restore normal service.
- identified Aug 11, 2026, 06:17 PM UTC
We have identified the issue and have a fix in place
- monitoring Aug 11, 2026, 06:17 PM UTC
We have identified the issue and have a fix in place
- resolved Aug 11, 2026, 07:12 PM UTC
We have resolved the issue.
Critical August 4, 2026 Errors Affecting Brex API Requests 4h 32m
Started Aug 04, 2026, 04:01 PM UTC· resolved Aug 04, 2026, 08:34 PM UTC
- investigating Aug 04, 2026, 04:01 PM UTC
We are currently investigating this issue.
- identified Aug 04, 2026, 04:02 PM UTC
We have identified the issue and are working on a fix.
- monitoring Aug 04, 2026, 05:50 PM UTC
We have identified the issue and have a fix in place.
- resolved Aug 04, 2026, 08:34 PM UTC
We have resolved the issue.
Critical July 30, 2026 Notification delays 1h 7m Money movement: card authorization, Dashboard
Started Jul 30, 2026, 05:04 PM UTC· resolved Jul 30, 2026, 06:11 PM UTC
- investigating Jul 30, 2026, 05:04 PM UTC
Customers may experience delays receiving notifications, as well as delays or errors when loading the Tasks page. Our team is investigating and working to restore normal service.
- identified Jul 30, 2026, 05:34 PM UTC
We have identified the issue and are working on a fix.
- resolved Jul 30, 2026, 06:11 PM UTC
We’ve resolved the issue affecting notifications and the Tasks page. All services are operating normally.
Major July 19, 2026 Scheduled Maintenance has been completed 1h 13m
Started Jul 19, 2026, 06:32 AM UTC· resolved Jul 19, 2026, 07:45 AM UTC
- monitoring Jul 19, 2026, 06:32 AM UTC
We'll be performing scheduled maintenance on July 18 from 11:30 PM–2:00 AM (PT). During this time, you may experience brief interruptions with the dashboard. New signups, banking transactions, and card creation will be unavailable.
- resolved Jul 19, 2026, 07:45 AM UTC
Scheduled Maintenance has been completed.
Critical July 17, 2026 Users are experiencing errors when viewing spend limit requests 40m Spend Management
Started Jul 17, 2026, 02:51 PM UTC· resolved Jul 17, 2026, 03:32 PM UTC
- investigating Jul 17, 2026, 02:51 PM UTC
We're investigating reports of errors when trying to view new spend limit or spend limit increase requests in the Tasks page of the Brex dashboard.
- resolved Jul 17, 2026, 03:32 PM UTC
We have identified the root cause and resolved the issue.
Major July 12, 2026 Maintenance is complete, Dashboard and External APIs are available. 9m
Started Jul 12, 2026, 07:08 AM UTC· resolved Jul 12, 2026, 07:17 AM UTC
- monitoring Jul 12, 2026, 07:08 AM UTC
Dashboard and External APIs are down for temporary maintenance.
- resolved Jul 12, 2026, 07:17 AM UTC
Maintenance is complete, Dashboard and External APIs are available.
Critical July 3, 2026 Expenses list on Brex app and Team pages in Dashboard currently unavailable 33m
Started Jul 03, 2026, 04:28 PM UTC· resolved Jul 03, 2026, 05:02 PM UTC
- investigating Jul 03, 2026, 04:28 PM UTC
We are currently investigating this issue.
- identified Jul 03, 2026, 04:31 PM UTC
We have identified the issue and are working on a fix.
- monitoring Jul 03, 2026, 04:37 PM UTC
We have identified the issue and have a fix in place.
- resolved Jul 03, 2026, 05:02 PM UTC
We have resolved the issue.
Critical July 3, 2026 Mobile Check Deposit Unavailable 4h 37m Banking
Started Jul 03, 2026, 12:25 AM UTC· resolved Jul 03, 2026, 05:03 AM UTC
- identified Jul 03, 2026, 12:25 AM UTC
We have identified the issue and are working on a fix.
- monitoring Jul 03, 2026, 12:26 AM UTC
We have identified the issue and have a fix in place.
- identified Jul 03, 2026, 12:27 AM UTC
We have identified the issue and have a fix in place.
- resolved Jul 03, 2026, 05:03 AM UTC
We have resolved the issue.
Critical June 25, 2026 Card Transaction Feed Issues 8h 28m Partner API, Partner Integrations
Started Jun 25, 2026, 06:59 PM UTC· resolved Jun 26, 2026, 03:28 AM UTC
- investigating Jun 25, 2026, 06:59 PM UTC
We have received reports of missing transactions in transaction feeds affecting integrations with Quickbooks, Expensify and other partners. We are currently investigating this issue.
- resolved Jun 26, 2026, 03:28 AM UTC
We have resolved the issue and transactions are now being synced correctly. In the vast majority of cases, previously missing transactions will show up automatically in the next 24 hours. In a few rare cases, additional action may be required and we will reach out directly. If you do not see expected transactions please monitor your inbox, or reach out to our support team for further assistance.
Major June 15, 2026 $196k-google-ads-fraud-cuuser_cktszxpae009v01rma1xpklxn-hireology-i 1h 4m
Started Jun 15, 2026, 11:59 AM UTC· resolved Jun 15, 2026, 01:03 PM UTC
- monitoring Jun 15, 2026, 11:59 AM UTC
Awaiting dispute results. Expected date 30 June 2026 Dispute - disp_cmn3bqdl70020018092dadoez (est. $58461.89) Dispute - disp_cmn3b4ckq000q0169ughrby7g (est. $137842.02) Dispute - disp_cmnhg55sp009k0178zo9cw1fb (est. $169943.32)
Critical June 14, 2026 Services failing to respond and timing out 18m Partner API, Dashboard, Partner Integrations
Started Jun 14, 2026, 05:11 AM UTC· resolved Jun 14, 2026, 05:29 AM UTC
- monitoring Jun 14, 2026, 05:11 AM UTC
Between 8:00 PM - 8:30 PM PT and 9:35 PM - 9:50 PM PT, a subset of requests to our API returned HTTP 500 errors due to database maintenance. During this window, some card and transaction operations were temporarily unavailable, which may have prevented the Dashboard from loading for some users.
- resolved Jun 14, 2026, 05:29 AM UTC
The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to transact and see their cards and transactions.
Critical June 13, 2026 Elevated errors on the Team API and Brex Dashboard 7m Partner API, Dashboard, Partner Integrations
Started Jun 13, 2026, 03:10 PM UTC· resolved Jun 13, 2026, 03:17 PM UTC
- monitoring Jun 13, 2026, 03:10 PM UTC
Between 7:00 AM and 7:08 AM PT, a subset of requests to the Team API returned HTTP 500 errors due to unplanned database maintenance. During this window, some user information was temporarily unavailable, which may have prevented the Dashboard from loading for some users.
- resolved Jun 13, 2026, 03:17 PM UTC
The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to load the Brex Dashboard successfully.
Critical June 13, 2026 Brex Travel Outage 2h 32m Brex Travel
Started Jun 13, 2026, 05:21 AM UTC· resolved Jun 13, 2026, 07:53 AM UTC
- investigating Jun 13, 2026, 05:21 AM UTC
We are currently investigating an issue preventing trip booking and management.
- resolved Jun 13, 2026, 11:33 AM UTC
We have resolved the issue affecting the ability to book and manage trips. Users can now continue using Brex Travel.
Critical June 4, 2026 Slow loading of activity logs and audit trail 38m Dashboard
Started Jun 04, 2026, 09:23 PM UTC· resolved Jun 04, 2026, 10:01 PM UTC
- investigating Jun 04, 2026, 09:23 PM UTC
Users may experience slow load times or timeouts when viewing activity on expenses, bills, users, cards in addition to their account audit trail. Other parts of the product remain unaffected. We'll share an update as soon as we have more information.
- monitoring Jun 04, 2026, 09:37 PM UTC
We have identified the issue and have a fix in place.
- resolved Jun 04, 2026, 10:01 PM UTC
We have resolved the issue.
Critical May 19, 2026 Intermittent Dashboard Errors – Dashboard
Started May 19, 2026, 12:15 AM UTC· resolved May 19, 2026, 12:15 AM UTC
- resolved May 19, 2026, 12:15 AM UTC
Some Dashboard requests were blocked with a misleading error message, the issue is resolved.
Notice May 14, 2026 Brex for Slack App Degraded Due to Ongoing Upstream Slack Incident 2h 14m
Started May 14, 2026, 03:00 PM UTC· resolved May 14, 2026, 05:14 PM UTC
- investigating May 14, 2026, 03:00 PM UTC
An incident at Slack is causing issues with our Brex for Slack application. Expect a degraded experience receiving notifications and interacting with our Brex application in Slack. The Slack team has acknowledged the incident and we will continue to monitor. Slack Status: https://slack-status.com/2026-05/fe557ca05fdb64fa
- identified May 14, 2026, 03:00 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 14, 2026, 05:14 PM UTC
This incident has been resolved.
Critical May 2, 2026 Quickbooks bank feeds connected by Pro Access firms to their clients are... 2h 7m Partner API, Partner Integrations
Started May 02, 2026, 02:02 AM UTC· resolved May 02, 2026, 04:09 AM UTC
- investigating May 02, 2026, 02:02 AM UTC
We are investigating an issue around unavailability of bank feeds connected by Pro Access firms to Quickbooks for their clients.
- identified May 02, 2026, 02:06 AM UTC
We've identified a fix to restore bank feeds in Quickbooks for clients that have had their Pro Access firm connect the bank feed on their behalf. This change will be rolling out in a few minutes.
- monitoring May 02, 2026, 02:15 AM UTC
The fix has been rolled out and we are monitoring traffic from Quickbooks.
- resolved May 02, 2026, 04:09 AM UTC
We see Quickbooks successfully syncing bank feeds initiated by Pro Access firms for their client's accounts.
Critical April 3, 2026 Dashboard unavailable 30m Dashboard
Started Apr 03, 2026, 10:50 AM UTC· resolved Apr 03, 2026, 11:20 AM UTC
- investigating Apr 03, 2026, 10:50 AM UTC
The dashboard is currently unavailable and we are investigating this issue.
- monitoring Apr 03, 2026, 11:08 AM UTC
We have identified the issue and have a fix in place.
- resolved Apr 03, 2026, 11:20 AM UTC
We have resolved the issue.
Critical April 2, 2026 Two factor authentication seeing increased loading time 41m Authentication
Started Apr 02, 2026, 05:43 PM UTC· resolved Apr 02, 2026, 06:24 PM UTC
- investigating Apr 02, 2026, 05:43 PM UTC
We are currently investigating an issue with our two factor authentication taking a long time to load.
- monitoring Apr 02, 2026, 05:52 PM UTC
We are seeing latency stabilize and are continuing to monitor
- resolved Apr 02, 2026, 06:24 PM UTC
We have seen latency stabilize.