Brex incident

Account Verification Outage

Resolved after 7 hours 32 minutes, affecting Home Page, on September 3, 2025.

monitoring Sep 03, 2025, 11:26 PM UTC

We have resolved the issue and are monitoring.

Started
Sep 03, 2025, 10:36 PM UTC
Resolved
Sep 04, 2025, 06:08 AM UTC
Duration
7h 32m
Detected by Pingoru
Sep 03, 2025, 10:36 PM UTC

Affected components

Home Page

Update timeline

  1. investigating Sep 03, 2025, 10:36 PM UTC

    We are investigating an issue preventing completion of the ID verification process as part of account verification.

  2. monitoring Sep 03, 2025, 11:26 PM UTC

    We have resolved the issue and are monitoring.

  3. resolved Sep 04, 2025, 06:08 AM UTC

    We have resolved the issue.

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