Breadcrumb incident
12/6/24 Increase in reports of terminals in offline mode
Resolved after 1 hour 23 minutes, affecting U-Series POS App and HQ, on December 7, 2024.
Since our last update, we have observed merchants that had previously reported terminals in offline mode have returned to normal operation, and this incident is resolved. If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
Affected components
Update timeline
- investigating Dec 07, 2024, 12:51 AM UTC
We are currently investigating this issue.
- monitoring Dec 07, 2024, 01:36 AM UTC
We have observed merchants return to normal operations that had previously been operating in offline mode. We will continue to monitor this issue before resolving. If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
- resolved Dec 07, 2024, 02:15 AM UTC
Since our last update, we have observed merchants that had previously reported terminals in offline mode have returned to normal operation, and this incident is resolved. If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
Your product runs on more than Breadcrumb
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services