Breadcrumb incident
Intermittent Disruption Impacting HQ Reporting, Workforce, and Online Ordering
Resolved after 3 hours 19 minutes, affecting U-Series POS App and HQ, on October 13, 2026.
fix has been deployed, and our engineering team is actively monitoring system performance to ensure full stability. We will provide another update once we confirm the issue is fully resolved.
Affected components
Update timeline
- investigating Oct 13, 2026, 07:29 PM UTC
We are currently investigating service disruptions affecting multiple tools, including HQ Reporting access, Workforce integration performance, and Online Ordering (OLO) services. Our engineering teams are actively working to restore full functionality across all impacted areas.
- monitoring Oct 13, 2026, 08:54 PM UTC
fix has been deployed, and our engineering team is actively monitoring system performance to ensure full stability. We will provide another update once we confirm the issue is fully resolved.
- resolved Oct 13, 2026, 10:49 PM UTC
This incident has been resolved.
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