Braintrust incident

Control Plane Database Connectivity Issues

Resolved after 15 minutes, affecting AI Gateway and Web UI / Control Plane, on April 20, 2026.

resolved Apr 20, 2026, 03:49 AM UTC

We're no longer seeing impact from the connectivity issues and we are still investigating the root cause.

Started
Apr 20, 2026, 03:33 AM UTC
Resolved
Apr 20, 2026, 03:49 AM UTC
Duration
15m
Detected by Pingoru
Apr 20, 2026, 03:33 AM UTC

Affected components

AI GatewayWeb UI / Control Plane

Update timeline

  1. identified Apr 20, 2026, 03:33 AM UTC

    We're currently experiencing an issue with database connectivity. We're currently attempting to mitigate by connecting through an alternative method.

  2. monitoring Apr 20, 2026, 03:46 AM UTC

    We've updated our database connection method and are observing recovery. We're monitoring to look for remaining impact.

  3. resolved Apr 20, 2026, 03:49 AM UTC

    We're no longer seeing impact from the connectivity issues and we are still investigating the root cause.

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