Braintrust incident

Slow or failed data loading in US region

Resolved after 39 minutes, affecting API and API, on September 9, 2026.

resolved Sep 09, 2026, 10:10 PM UTC

The issue causing slow or failed data loading in our US-hosted service has been resolved. We're sorry for the disruption.

Started
Sep 09, 2026, 09:30 PM UTC
Resolved
Sep 09, 2026, 10:10 PM UTC
Duration
39m
Detected by Pingoru
Sep 09, 2026, 09:30 PM UTC

Affected components

APIAPI

Update timeline

  1. investigating Sep 09, 2026, 09:30 PM UTC

    We're investigating slow or failed data loading affecting some customers on our US-hosted service. Affected pages may load slowly, hang, or show errors.

  2. monitoring Sep 09, 2026, 09:34 PM UTC

    We've applied a mitigation for the data-loading issue affecting our US-hosted service and are monitoring performance. We'll share another update once we've confirmed stability.

  3. resolved Sep 09, 2026, 10:10 PM UTC

    The issue causing slow or failed data loading in our US-hosted service has been resolved. We're sorry for the disruption.

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